It’s Not Always about Technology

Around the world, people are doing amazing things with and without technology. In India, the 125-year old dabbawala network delivers hot food in lunch boxes to office workers in Mumbai every day. It is a phenomenon in supply chain management. It is claimed that the “lunch box men” make less than one mistake in every six million deliveries. Think about that for a minute. What kind of leadership, team work, pride in work has to be in place to achieve something like this?

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